Terms & Conditions
 
Payment
I accept the following modes of payment:  
Mastercard
Visa
Paypal
Canadian Money Order

I bill all orders in Canadian Dollars.  If you are not in Canada, your credit card company will convert the amount into your own currency using the exchange rate at the time of billing.

Online payments are processed on a secure server.

Money orders should be sent to:

 
Shipping

I ship via Canada Post unless specific arrangements are made to ship with another carrier.  Here in Canada, the postoffice is closed weekends and holidays, so bear that in mind when ordering.

I offer flat rate shipping at $5.00 by  Canada Post.  Orders over $125.00 are shipped free.

I care about the environment and therefore use clean recycled packaging for shipping whenever possible. If you particularly want new packaging, please indicate this request in a note accompanying your order.

Returns

 I want you to be happy with your purchase. If there is a problem, please notify me at renate@gottalovebeads.com  I will respond promptly.  I will try to make it right.

Returns and refunds must be pre-approved. Credit card purchase refunds will be issued to the credit card the purchase was made with. I cannot refund shipping charges unless there was an error on my part.